Delta provides update on transcripts

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One of the most important parts of applying to a college is sending transcripts. Many who are transferring to four-year universities need to not only acquire transcripts to fill out their applications, but send official transcripts as well. 

However, the process of sending transcripts changed Fall 2019 with the implementation of MyDelta. There was an issue of documents not being able to send these documents properly. Some of these transcripts did not include classes students were currently taking, requiring a printed sheet of their in-progress classes and verification letter.

The issues noted last semester have been resolved.

Now students are seeing a delay in processing of degrees.

“Students may be expressing concerns regarding the processing of their degree/certificate and having it posted on their transcript.  Once final grades are posted, it takes 4-6 weeks to process and post degrees. This is a typical processing time for institutions of higher education.  We are in the midst of this processing right now and are on track to complete this within the six weeks of all final grades being posted,” said Dean of Student Enrollment and Student Development Angela Tos in an email response. 

Tos said that while she had heard rumors of transcript issues, in every case she has come across the documents have been sent properly and the universities had received them. 

There are no technical problems with accessing transcripts, but that does not mean the process is extremely clear to everyone on campus, particularly with the system change. 

It is important for students to understand how to do what is necessary for their academic success. If you are unsure of how to access your transcripts and send them to universities, here are the steps to do so for unofficial and official transcripts. 

To access your unofficial transcript, log in to MyDelta and click on the “Academic Records” section. 

  • On the left, click the “View Unofficial Transcript” on the left. 
  • Press the green “Submit” button on the right. In order to view your unofficial transcript in PDF format, your browser must allow pop-ups. 
  • Your transcript should appear in a separate window. You may also view previously requested transcripts by clicking on “View All Requested Reports” and searching for the one you want by date. 

For official transcripts, there are two methods to acquire them: order transcripts online to send to universities or obtain one in-person. 

If you require a physical transcript on-demand, you must go to the Admissions and Records Service window in the DeRicco building. The first two copies are free.

If you have already received two free copies, there is a fee of $15 per copy which can be paid for in advance at the Cashier’s Office located in Horton Administration Building, room 120A. After this is processed, go to the Admissions and Records Service window with your receipt and some form of picture ID. 

To order official transcripts online, you must go to the National Student Clearinghouse website as transcripts are processed through it. After going to studentclearinghouse.org – 

  • Locate the “Colleges” section at the top and hover your cursor over it. Click on “Transcript Services” at the very bottom of the list that appears. 
  • Underneath a blue banner, there is text that says “STUDENTS & ALUMNI: Order a transcript now or get transcript help. Go here.” Click the pink “Go here” link to be transported to the Transcript Help page. 
  • To order a transcript, click “Order a Transcript” at the right-hand side. You may also use this page to find answers to any pertinent questions you have or track an order. If you have an issue not addressed on the Transcript Help page, you may contact Clearinghouse by pressing the “Contact Us” button on the right-hand side as well.
  • From there, you will be able to order transcripts by picking what colleges you are transferring to, inputting your shipping and credit card information, and deciding whether you want your transcript sent as a PDF or physically to the university itself. 

Keep in mind that the typical price per transcript is $10 or $15 if you pick rush delivery. 

After sending transcripts off to prospective universities, make sure to keep track of all your required material. View your college’s portals (many have “to-do lists” which show what you should do next) and call the help desk if necessary. Also be sure to check your email daily. 

If you have ordered a transcript online, go to the Transcript Help page of Clearinghouse and track your order from there.

Navigating your way through your academic success should not be difficult. The resources are at your disposal, it’s only a matter of knowing they exist.