Delta has full-time counselors, but they’re apparently booked three weeks out
New and returning students have had issues meeting with counselors to discuss their future. When you go to the Delta College website, the earliest you can make an appointment is three weeks out from the current date.
Director of Marketing and Communications Alex Breitler says that Delta plans to add more counselors.
“We have 21 full-time counselors and 8 adjacent counselors and we are working to grow these numbers. An additional 4 adjacents have been hired and will soon be going through training,” Breitler said in an email interview, “We’re also in the process of hiring 2 additional full-time counselors, one of whom will serve the South campus of Mountain House”.
Despite Delta increasing the number of counselors, some students, like former Delta student Julia Rodriguez, have had difficulty getting appointments. Rodriguez was a student at Delta in 2023 and mentioned she had problems as a student here getting counseling appointments.
Rodriguez had many issues communicating with Delta employees over the phone and noted how Delta should try to make things easier for students.
She feels Delta needs to change how they schedule counselor appointments.
“I don’t like the format they use and I feel it can assist students more if they had more options for students like me who don’t need a sit-down appointment. Students who go to Junior College need to know their academic future because most students’ goal is to transfer and move on to a UC or CSU”, Rodriguez said.
Currently, she is studying business administration at Arizona State.
“I just had one question for somebody and I couldn’t get on the phone with anyone who could help me”, she said, “I wanted to see if I take Delta classes in the Summer would they transfer over for my Arizona requirements.”
Rodriguez mentions that it is frustrating that it would take three weeks to get an appointment.
According to Breitler, the delay in appointments helps students plan.
“We want to do everything we can to help students get the assistance they need as soon as possible. The reason we schedule appointments 3 weeks in advance is to allow students to plan. Otherwise, the entire semester would be booked up quickly,” he said.
Due to Rodriguez being in another state, she couldn’t go in-person for a drop-in appointment. She says that she had to go through Arizona State to see if her credits would transfer from Delta to ASU.
Drop-in appointments are the perfect solution for students with one or two questions.
Breitler agrees and feels drop-ins are very convenient for students.
“There is no appointment required and they are usually quick sessions that last around 15-20 minutes,” he said. “Drop-ins are available every day and we try to have at least 2 counselors available throughout the day.”
Supposedly drop-ins have been very popular this semester.
“Altogether, there have been more than 4,400 drop-in visits so far this semester. It’s a good opportunity for students who need to see counselors in a hurry!”, Breitler said.
I’m one of those 4,400 students and found that drop-ins are easier for me.
The counseling center is on the second floor in the DeRicco building room 234. You can call the counseling center at (209) 954-5151 Ext. 6276.
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